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What is the technology stack we used to build this application?
- .NET Core, SQL Server, Vue.js
Can we use this application in support to comply with ISO 9001-2015?
Yes, this application is designed to avoid non-conformance, which is part of the quality management system’s process.
Is there any reporting tool in the application to monitor tickets and its resolution?
Yes, admin users have a dashboard to see the executive summary in charts and tabular format to overview tickets and its workflow.